Due to the fact that pharmacies in essentially all health care environments have become busier, pharmacy techs have stepped up to the plate and embraced a variety of additional roles and obligations.
Passed are the days of pharm tech functioning as clerks and cashiers. Doing work directly with patients and insurance companies, inputing and packing prescriptions, and interacting with doctor’s offices are merely a few of the fresh functions today’s technicians have taken on.
If you’re a pharm tech, then you’ve quite possibly performed at the very least a few of these brand-new tasks:
1. Taking medication backgrounds and performing reconciliations.
Pharmacy techs in a health-system environment have steadily been personally interviewing patients to gather information about the drugs they’re taking.
As part of this fact-finding work, techs also call the patient’s local pharmacy and other health care providers to reconcile the outcomes of the interview with re-fill and fulfilling trends. After the pharmacy tech finishes his/her investigation, the final results are presented to the pharmacist for review and discernment– saving the pharmacist a lot of time.
2. Overseeing inventory.
Because pharm technicians have their fingers on the heartbeat of the pharmacy, they are the ideal choices to tackle a more engaged role in supply management. In fact, they might possibly know the pharmacy’s inventory needs better than the pharmacist. These days, pharmacy technician education includes supply cycling and basic financial management concepts.
3. Medication distribution.
Certain pharmacies have actually incorporated “tech-check-tech” programs, in which 1 pharmacy technician verifies that a different tech has completed the prescription medication accurately. These programs free the pharmacist from having to oversee straightforward prescription medication distribution.
4. Patient instruction.
Pharm technicians are being actually called upon to function personally with patients to clarify prescription medications, side effects, and dosages; respond to patient questions; and ascertain prescription medication adherence matters. If a technician observes an issue or requires assistance, he or she typically brings up the concern to the pharmacist. Pharm technicians are rapidly becoming the “first stop” when it involves firsthand patient assistance.
5. Assisting with unexpected emergency care.
Many pharmacy technicians are now required by their companies to become CPR-certified and/or perform a specific role in the unlikely event of an emergency. Whether a tech initiates CPR, retrieves the AED, or contacts 911, this particular “all-hands-on-deck” strategy could help to preserve a life when seconds count.
6. Solving insurance issues.
Pharm technicians are quickly emerging as the pharmacy’s experts on insurance coverage. As insurance policy plans become more complex, techs are regularly taking care of demanding, distressed customers at the drive-thru window or pharmacy counter. Thus, it is essential for most technicians to engage in frequent calls to insurance companies or counsel patients on their options when they are confronted with a large prescription bill. Most technicians are in fact, familiar with prescription help and support plans offered through the government or drug companies.
7. Quality assurance.
Pharmacy technicians are taking a more engaged part in ensuring high quality patient care. By identifying potentially dangerous drug interactions and therapy duplication– often before the pharmacist even reviews the patient’s case– techs function as a filtering system to reduce the pharmacist’s amount of work.
The responsibility of a pharm tech is most likely to broaden significantly in the coming years. With that development, techs may discover opportunities for cutting-edge skilled professional education, increased earnings, and chances to concentrate in certain aspects of patient care, such as pain management, pediatrics, or mental healthcare.
Despite the fact that adding all new responsibilities to an undoubtedly demanding workload might feel like a significant burden, pharm technicians ought to welcome the updated possibilities available to them. Expanded self-rule and pharmacist-technician alliance is sure to lead to increased efficiency, better patient care, and greater job satisfaction.